Terms and conditions

Below you will find our terms and conditions

Personal data collection and use

Personal information is information that a particular person can be identified or can be contacted with a particular person.

The personal data collected

When you create an TIP ID, request a trade credit, purchase a product, a software update downloads, you register for a course at an TIP store, contact us or participate in an online survey, we may collect a variety of data, including your name, mailing address, telephone number, email address, contact preferences, and credit card information.

Using your personal data

The personal information we collect, we can keep you informed of new product announcements, software updates, and upcoming events from TIP. If you do not want to be on our mailing list, you can remove your name at any time by updating your preferences.

Non-personal data collection and use

We also collect information that cannot be traced to a specific person. We may collect non-personal information for any purpose, use, transfer, and disclose. Here are some examples of non-personal information we collect and how we use this information:

Cookies and other technologies

The websites, online services, interactive applications, email messages, and advertisements from TIP may use cookies and other technologies such as pixel tags and web beacons. With these technologies, we can gain more insight into the behavior of users, see which parts of our websites are visited and measure the effectiveness of advertisements and web searches and increase. We treat information collected by cookies and other technologies as non-personal information. As far as IP addresses or similar terms are considered to be personal information by local law, we will treat such indications as personal information. Likewise, we will treat the combined data as personal data in the context of this Privacy Policy and non-personal information is combined with personal information.

Disclosure to third parties

In some cases, TIP may provide personal information to strategic partners that work with TIP to provide products and services or that help TIP to bring products to market. For example, when buying and activating a TIP Technology Product, you give TIP and its carrier permission to exchange the information you provide during the activation process so that your service can be enabled. Once your application for service is approved, your account is under TIP’s Privacy Policy and your provider. Personal information will only be shared by TIP to provide products, provide services and advertising or improve. Personal information is never shared with third parties for marketing purposes.

Service Providers

TIP shares personal information with companies that offer services such as information processing, lending, processing of customer orders, product delivery, the management and processing of customer information, customer service, assess your interest in our products and services and the conducting customer satisfaction surveys or. These companies are obligated to protect your information and may be located wherever TIP operates.


It may be necessary for TIP (by law, following legal proceedings or litigation and / or requests by national or international authorities) to make your personal information public. We may also disclose your information if we believe it is necessary or appropriate in the context of national security, law enforcement or other matters of public interest.

Privacy statement

TIP takes the security of your personal information very seriously. Online Services from TIP such as the TIP Web Store and TIP Website or affiliated Web Store your personal information secure during transmission with encryption such as TLS (Transport Layer Security). If your personal data is stored with TIP, we use computer systems with limited access in locations where physical security. TIP eServices data is stored in encrypted form, even if we have storage facilities of third parties.
If some TIP products, services or programs use messages or post on a TIP forum, a chat room, or on a social network, the personal information and the content you share visible to other users and can they be read, collected or used. You are responsible for the personal information you share in these cases or show. For example, your name and e-mail address displays in a forum post, that information is public. Be extremely careful when using these functions.

Integrity and retention of personal data

TIP makes it easy for you to keep your personal information accurate, complete and current. We will keep your personal information for the period necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted.


Children are not intended to be using or receiving TIP Technology Products or services. Therefore, we will not knowingly personal information from children under 13, or equivalent minimum in the relevant jurisdiction, collect, use or disclose without a parent has given his explicit consent. If we discover that we have personal information of a child under 13, or equivalent minimum depending on the jurisdiction, have collected without explicit parental consent, we will take the appropriate steps to delete this data as soon as possible. Children under 13, or equivalent minimum in the relevant jurisdiction, may not create a TIP ID.
Should a parent wish to access to data or want to correct or delete data relating to a TIP ID that has been created against this policy by a minor, they can contact us through our website to access, correct, or delete the data.

Location Services

TIP and its partners and licensees may data on the precise location (including the real-time geographic location of your TIP Technology Product or device) collect, use and share to provide location services on TIP products. If available, location services using GPS, Bluetooth and your IP address, along with crowd-sourced Wi-Fi hotspots and cell towers and other technologies to determine the location of your devices. Unless you give permission, this location data is collected anonymously in a form that you cannot identify you personally and are used by TIP and our partners and licensees to provide location products and services and improve. For example, your device may share geographic location with the providers of programs when you subscribe to their location services

Sites and services of third parties

Websites, products, applications and services TIP may contain links to websites, products, and services from third parties. Our products and services may also use or offer products or services from third parties, such as a TIP Technology Product program from a third party. Data collected by third parties, which may include location information and contact details, subject to their privacy policy. We recommend you to take notice of the privacy policies of these third parties.

International users

All information you provide may be transferred or accessed by institutions around the world as described in this Privacy Policy. TIP abides by the Safe Harbor principles established by the European Union and the US Department of Commerce regarding the collection, use and retention of personal information collected by organizations in the European Economic Area and Switzerland. You can find more information about the Safe Harbor program on the European Union and the US Department of Commerce websites.
Personal data, including data provided by the use of TIP eServices, may be collected on users residing in a Member State of the European Economic Area (EEA) and Switzerland, operated by TIP Trailer Services Management B.V. in the Netherlands and on behalf of the TIP Trailer Services Group.

The commitment of our company to your privacy

We communicate our privacy and security guidelines to all TIP employees and maintain strict privacy safeguards within the company to ensure the safety of your personal information.

Privacy Questions

If you have questions or concerns about TIP’s Privacy Policy or data processing or if you wish to complain about a possible breach of local privacy laws, please contact us. You can always call us on the phone number listed on the TIP homepage for your country.